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Magic

21 Reviews
3.8
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About Magic

Magic provides dedicated, world-class virtual assistants (VAs) to help executives and entrepreneurs scale their business and manage their personal lives. They utilize a highly-vetted global talent pool (top 0.5% of applicants) and augment their VAs with proprietary Magic AI and Magic 24/7 backup support. Services range from executive administration and calendar management to customer support, complex travel planning, and personal errands, enabling clients to delegate almost any task.

Industries

Accounting
Bookkeeping
Coaching
Construction
Consulting
E-commerce
Education
Financial
Home Services
Hospitality
IT Services
Marketing
Media
Non-profits
Property Management
Publishing
Real Estate
Telecom
Logistics

Region

Argentina
Philippines
United States

Languages

English

Core Services

Administrative Support
Marketing Support
E-Commerce Support
Executive Assistance

Services

Accounting Services
Accounting Services
Bookkeeping Services
Bookkeeping Services
Call Center Support
Call Center Support
Content Creation
Content Creation
Customer Service
Customer Service
Documentation Services
Documentation Services
Event Planning
Event Planning
HR Support
HR Support
IS
IT Support Services
Industry-Specific Support
Industry-Specific Support
Lead Generation
Lead Generation
Marketplace Management
Marketplace Management
Medical Billing
Medical Billing
Offshore Staffing
Offshore Staffing
Personal Assistance
Personal Assistance
Project Management
Project Management
Recruitment Assistance
Recruitment Assistance
Research Services
Research Services
SEO Support
SEO Support
Sales Assistance
Sales Assistance
Social Media Management
Social Media Management
Task-Based Services
Task-Based Services
Technical Content
Technical Content
Technical Support
Technical Support
Web Support
Web Support

Service Details

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Contact Magic

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Company Reviews

Total Reviews
21

Last Rated 9/4/2025

Overall Ratings
3.81

Last Rated 9/4/2025

(8)
(6)
(2)
(5)
(0)
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CS

Customer Service Representative

3 months ago

Glassdoor
4.0

Great agency

Pros: Great staff and very supportive administration | Cons: Low salaries in the industry

CS

Creative Solutions Specialist (Virtual Assistant)

1 year ago

Glassdoor
3.0

Good source of part time income

Pros: Flexible Hours, helpful team mates, lots of opportunities to learn and grow | Cons: Smaller rate compared to other VA companies

SD

Sales Development Representative (SDR)

1 year ago

Glassdoor
3.0

Magic Work Environment

Pros: The work environment was positive and encouraging. | Cons: Pay structure was clear however the application of the pay structure became questionable after client assignment. The invoices were not clear to hours worked and it did not allow for me to clearly see what was being paid.

E

Employee

1 year ago

Glassdoor
4.0

Esa

Pros: Fun , Relaxing, Slower Paced, Positive | Cons: Nothing that I can remember

EV

Executive Virtual Assistant/Project Manager & Coordinator

1 year ago

Glassdoor
2.0

Magic's focus is more on the cut of your salary

Pros: They're really friendly at first and do a great job of following up with you, which is super helpful for keeping track of your schedule. | Cons: Working with Magic has its ups and downs. While it starts off pleasantly, I've found that their focus tends to be more on their cut of your salary. When it comes to screening clients or dealing with tricky schedules, you might find yourself on your own. Some clients can be a bit stingy, and getting help from Magic can sometimes feel like pulling teeth. It's all smiles when they need to pair you up with a client, but it's worth remembering that they take a hefty cut of your salary.

AE

Account Executive

1 year ago

Glassdoor
2.0

Working at Magic

Pros: Remote work and little supervision as long as you are reaching your quoted | Cons: Passive leaders and teams that barely reach they’re monthly quota

E

Employee

1 year ago

Glassdoor
2.0

Flexible but mismanaged

Pros: Good benefits, flexible work from home, good pay | Cons: Poorly managed, executives don't care about their employees. Everyone is just a number to the company's bottomline

VA

Virtual Assistant

1 year ago

Glassdoor
5.0

Virtual Assistant

Pros: Nice workmates and management, work-life balance | Cons: Low salary, no benefits for freelancers

PL

Pod Lead

1 year ago

Glassdoor
4.0

Great training ground for VAs

Pros: Learned a lot on how to be a great VA in this company. | Cons: Compensation isn't big enough long term and promotion is stagnant

Caleb Hyatt

Caleb Hyatt

2 years ago

Trustpilot
5.0

One of the best ease-of-use authentication providers

Magic is one of the best ease-of-use authentication providers out there. Whether you're using email with link or code, SMS, SSO, or MFA, it's super easy to configure and implement in your application. While I am not actively using Magic for authentication I do highly recommend it for React and Next.js developers.

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