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Callpoint AG
About Callpoint AG
Callpoint is a leading Swiss call center with over 600 employees across three locations (Basel, Fribourg, Zurich), covering all facets of inbound and outbound customer communication. The company's core mission is to deliver service that "wows" by prioritizing employee satisfaction and competence, which in turn ensures the highest quality of service and sales. Their specialized offerings include Customer Service, Dispatching Service, Helpdesk, and Telemarketing. Callpoint is recognized for its strong regulatory know-how, specific industry knowledge, and high IT competence, providing ISO-certified quality and acting as the ideal partner for companies in the Swiss market seeking exceptional customer management.
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