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Base HQ

22 Reviews
3.1
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About Base HQ

Base Hq uses tech-backed matching to pair entrepreneurs and executives with elite, highly-skilled U.S.-based Executive Assistants (EAs). They offer flexible support (subscription, temporary, or full-time) to seamlessly manage administrative, personal, and complex operational tasks. Base's approach transforms EA placement into a science, providing super-charged professionals who anticipate needs, handle high-level tasks like fundraising support and HR, and ensure leaders can focus on strategy and the big picture.

Industries

Accounting
Bookkeeping
Coaching
Construction
Consulting
E-commerce
Education
Financial
Healthcare
Home Services
Hospitality
IT Services
Insurance
Legal
Marketing
Media
Non-profits
Property Management
Publishing
Real Estate
Telecom
Medical Services

Region

United States

Languages

English

Core Services

Administrative Support
Recruitment Assistance
Industry-Specific Support
Executive Assistance

Services

Accounting Services
Accounting Services
Bookkeeping Services
Bookkeeping Services
Call Center Support
Call Center Support
Customer Service
Customer Service
Documentation Services
Documentation Services
E-Commerce Support
E-Commerce Support
Event Planning
Event Planning
HR Support
HR Support
IS
IT Support Services
Lead Generation
Lead Generation
Marketing Support
Marketing Support
Marketplace Management
Marketplace Management
Medical Billing
Medical Billing
Offshore Staffing
Offshore Staffing
Personal Assistance
Personal Assistance
Project Management
Project Management
Research Services
Research Services
SEO Support
SEO Support
Sales Assistance
Sales Assistance
Social Media Management
Social Media Management
Task-Based Services
Task-Based Services
Technical Support
Technical Support
Web Support
Web Support

Service Details

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There are no specific service details or pricing listed for this company. Contact the company directly to get details about their service packages and their prices

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Contact Base HQ

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Company Reviews

Total Reviews
22

Last Rated 6/5/2025

Overall Ratings
3.09

Last Rated 6/5/2025

(4)
(7)
(3)
(3)
(5)
Sort By
EA

Executive Assistant

6 months ago

Glassdoor
5.0

Incredible Company to Work for

Pros: Remote Flexibility Transparent and consistent Resourceful | Cons: Have none to mention, it’s been a God send for myself as a working mom.

EA

Executive Assistant

7 months ago

Glassdoor
3.0

They are cool at first

Pros: Good pay when work is available | Cons: No longer feels like they match you with a client anymore. To many EAs not enough work to go around

EA

Executive Assistant

1 year ago

Glassdoor
3.0

Decent until you find full time wok

Pros: It is flexible work to get your though until full time work is found. | Cons: Pay is on the low end of spectrum. There are too many assistants and not enough clients.

EA

Executive Assistant

1 year ago

Glassdoor
4.0

Base EA

Pros: Very responsive, matched me with an amazing client | Cons: Pay is lower than what I was making previously

EA

Executive Assistant

1 year ago

Glassdoor
4.0

Remote, Flexible, Part-time

Pros: Remote, flexible, part-time work for independent contractors. | Cons: You are an independent contractor, so no benefits.

EA

Executive Assistant

1 year ago

Glassdoor
5.0

Executive assistant

Pros: Really good company to work for, pair you quickly | Cons: Just not full time benefits

E

Employee

1 year ago

Glassdoor
1.0

Go Any Place but Base

Pros: Base allows for a remote work environment | Cons: Toxic culture Ever-shifting priorities and goals Poor compensation below market values

EA

Executive Assistant

1 year ago

Glassdoor
2.0

Going through a lot of changes

Pros: Flexibility, Remote Work, Good Clients | Cons: Very, very low pay given my experience

E

Employee

1 year ago

Glassdoor
1.0

Trust the recent reviews... you are better off on unemployment than working here

Pros: There used to be pros, but they got rid of all the talent | Cons: It is my opinion that if you are looking for an organization that treats their employees like human beings, then Base is not the company for you. It is a company that is owned by two individuals who make decisions based on feelings, and create and tell stories that fit their narrative. It is a place that at face value may look like a great opportunity (pay is decent and its remote work) but will end up being an opportunity that you will likely regret taking. If you want your work and efforts to be noticed, appreciated, and supported, then look elsewhere. The organization has lost more than two thirds of their employees over the past year, where all members of the executive leadership team have left, other than the two owners. This alone is writing on the wall. Trust your instinct. This company is a hotbed of frustration, anger, and disappointment. Save yourself the agony and find an employer that values its employees as more than expendable pawns.

E

Employee

1 year ago

Glassdoor
1.0

Reflections on Leadership and Organizational Challenges at Base

Pros: High degree of talent on the team, pay is around market average, people are nice (even if some are faking it), people want to try to grow the company. | Cons: My tenure at Base offered me a unique perspective on its operational and management challenges. Unfortunately, my experience was less than satisfactory, primarily due to issues in leadership and organizational structure. Firstly, the company appeared to be struggling financially during my time there, as evidenced by staff reductions and a palpable concern about revenue. This situation, in my opinion, significantly impacted the work environment and employee morale. Moreover, I observed a distinct hierarchy and severe interdepartmental competition within the company culture. This perception, coupled with what I perceived as a lack of professional development opportunities, contributed to a feeling of job insecurity among multiple colleagues. Another point of concern was the professional conduct within the organization, particularly in the upper management. Instances of inappropriate remarks, tardiness, and unclear direction were frequent. This behavior, unfortunately, seemed to reflect a broader issue with the company's leadership ethos. Finally, the strategic direction of the company was unclear to me. There seemed to be a lack of a coherent vision for the future, which, in my view, hindered the company's ability to retain and attract new clients effectively. While I had hoped for a different experience, I believe these observations highlight areas for potential improvement. I recommend prospective employees and clients consider these points when evaluating their engagement with Base.

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