Level 9 Virtual
21 Reviews
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About Level 9 Virtual
Level9Virtual provides trained and experienced Virtual Assistants (VAs) and outsourced support services to small business owners seeking freedom from long hours, increased profit, and reduced operational stress. Services include Dedicated VAs, VA PODs (Projects On Demand), Live Answering, Website Builds, Custom List Building, and Bookkeeping. They use a proprietary Personality and Skills Profile Match System and handle all payroll, HR, and vetting, ensuring high-quality, reliable support for maximum productivity and business growth.
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Region
Philippines
United States
Languages
English
Core Services
GH
Go High Level Virtual Assistant
IS
IT Support Services
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Company Reviews
Total Reviews
21
Last Rated 12/3/2025
Overall Ratings
1.1
Last Rated 12/3/2025
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V
Valery
1 week ago
Absolute scam
Absolute scam. Ive been waiting for my refund for 5 months!!!!!! Now the customer service doesn't even respond to emails or calls. Looks like they are going bankrupt soon. Without a doubt the WORSE airline.
LB
laura bileskalne
1 week ago
My heart is full
My heart is full. Don’t even know how to put it all in words. This company ruined my holidays, I live in America and days off is super rare. I had only 2 days planned in Bcn, with doctor appointments, restaurant reservation (hard to get for this place, month waiting list) I supposed to arrive at 12:50 and I arrived at 20:00. No messages about 7h delay, found that out at the gate. 7h wait before 10 h flight is absolutely terrible. Then waited for nearly 2 h by the baggage claim to get suitcase, everyone was stressing and my Airbnb messaging me saying that they will wait for me only until 22pm. Lost day in Bcn+ no place to stay. Constant stress. Not to forget the seats on the flight are like benches at park, my body was aching already after 3h. No sleep. And now comes the return flight after a week. On my way to the airport I find out that my flight is 4h 25min late. With time difference now that means I need to go to work 5 h after we land (think about getting home, sleep and get to work) now I might have 2.5 h nap before long ass day. Screwed me over both ways - round trip of screw ups. I will never ever fly with them again and will tell to everyone about my experience so they don’t do the same mistake. Update: as I arrived to drop off my luggage 2.5h prior, I got informed that the new aircraft is too small for all the passengers so many of us wount have a flight today!!!! We ware a bunch of people waiting for hours to have any info when will our next flight be. After 4 h I been given a connecting flight of 18!!!!! Hours. I am in big trouble by not being back work and personal situation. They did give me a hotel but it took 6 hours to get organized and now I have only 3 h left to sleep and I can’t sleep because I am so stressed.
Jonatan Romero
1 week ago
The worst experience I had fyling with…
The worst experience I had fyling with a company all around the world. The company name should be « Murphy », everything that can go wrong, will go wrong. Avoid at all costs!
WT
Wendy T
2 weeks ago
I booked our tickets directly from the…
I booked our tickets directly from the Iberia website for my family of three, and the price wasn’t cheap—$835 per person for a direct flight. I didn’t expect that we would end up flying with LEVEL. This was our first time flying with them, and the reason I wrote that review is because the seats were uncomfortable, and I don’t understand why they had so many flight attendants when they didn’t provide meals or offer any service during the entire 7-hour flight. They just stayed at the back of the plane doing nothing. I’ve never experienced an airline where the flight attendants don’t do anything. For the price we paid, they didn’t even offer a free bottle of water. We will never fly with LEVEL again.
A
Adam
4 weeks ago
I could write a long contribution…
I could write a long contribution stating just how terrible Level are but I’ll save a lot of time and effort by simply saying AVOID AVOID AVOID
Sean Hamelman
1 month ago
The one and only transatlantic flight…
The one and only transatlantic flight that will not provide food or drink for 10 hours unless you bought the right ticket.
P
Pi
1 month ago
Still waiting for my refund after more than 3 months – terrible customer service
Three months ago, I bought three tickets from Barcelona to Santiago, Chile through Level’s website for around $5,500 USD. After completing the payment, the site redirected me to an error page. Thinking the transaction hadn’t gone through, I tried again — and that time it worked. Later that day, I discovered they had charged me twice, totalling $11,000 USD, and created two reservations under my name for the same flights. I called Level immediately. They acknowledged their mistake, deleted one of the bookings, and promised a refund within 30 working days. It’s now been over three months, and I’m still waiting. During this time, I’ve had to pay my credit card bill and contact Level almost every week to follow up — with no clear answers or resolution. This experience has been extremely stressful and disappointing. How can an airline take thousands of dollars in error and simply not return it? What are my rights as a customer in this situation, and where can I turn for help?
Elles Hooft
1 month ago
LEVEL Airlines – When “low-cost” turns into “low comfort”
I get it, LEVEL is a low-cost airline — I paid for my extras and was fine with that. But on a day flight from Barcelona to Buenos Aires, the crew decided we would all live in darkness for 12 hours by keeping the window blinds closed after breakfast. The cabin felt like a prison, and the crew were ghosts — barely seen the entire flight. Low-cost doesn’t mean you should treat passengers like prisoners. Definitely not a flight I’ll ever forget… and not in a good way.
Fatimazohra Rabai
2 months ago
Worst experience
I would love to give them zero star instead of one. I booked our trip to Algeria with level this summer and we had layover in Barcelona. First the tickets were not cheap comparing to other companies. The seats on the airplane were very tight. Everything on the plane were for sale from the food to the earbuds, nothing is free. On our way back to Boston from Algiers we had to pay for our luggage which we were expecting but the surprise was on the price. It was three times more than any other company we used before. We had no choice and we paid for three suitcases . The biggest surprise was waiting for us at Logan airport in Boston. Our luggage didn’t arrive. We filled a claim and we kept going back and forth to the airport for three days. And finally our baggage arrived but a lot of things were ruined and some food went bad. I tried to contact the customer service for Level but instead of helping me they were scapegoating with Iberia since Iberia is the operating carrier. Anyway that was my first and last time traveling with them and I would never recommend them to anyone.
E
Eduard
2 months ago
New york flight not operated by them
The flight from bcn to JFK is not operated by them is operated by a cheaper summer caribean company calledIberojet. A cheaper company with a really bad customer service and less legroom space (8cm less) operates this flight. This is not Level and they notify you only 2 days before the flight, not when you buy it. This company doesn't serve the minimum food or wster that Level brings you an they left it on the trays without serving. Bad experience. Level is getting worse.
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