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Trusty Oak

31 Reviews
4.1
Contact Company

About Trusty Oak

Trusty Oak connects business owners, solopreneurs, and executives with experienced, U.S.-based freelance virtual assistants. They emphasize clear communication, confident delegation, and helping clients reclaim time for strategic growth by handling day-to-day operational tasks. The company offers a "human-first approach," providing flexible plans, and offering support beyond matching by coaching clients on effective delegation to ensure long-term, seamless partnerships.

Industries

Accounting
Bookkeeping
Coaching
Construction
Consulting
E-commerce
Education
Financial
Healthcare
Home Services
Hospitality
IT Services
Insurance
Legal
Marketing
Media
Non-profits
Property Management
Publishing
Real Estate
Telecom
Medical Services

Region

United States

Languages

English

Core Services

Administrative Support
Content Creation
Executive Assistance

Services

Accounting Services
Accounting Services
Bookkeeping Services
Bookkeeping Services
Call Center Support
Call Center Support
Customer Service
Customer Service
E-Commerce Support
E-Commerce Support
Event Planning
Event Planning
HR Support
HR Support
IS
IT Support Services
Industry-Specific Support
Industry-Specific Support
Marketing Support
Marketing Support
Marketplace Management
Marketplace Management
Medical Billing
Medical Billing
Offshore Staffing
Offshore Staffing
Personal Assistance
Personal Assistance
Project Management
Project Management
Recruitment Assistance
Recruitment Assistance
Research Services
Research Services
SEO Support
SEO Support
Sales Assistance
Sales Assistance
Social Media Management
Social Media Management
Task-Based Services
Task-Based Services
Technical Content
Technical Content
Technical Support
Technical Support
Web Support
Web Support

Service Details

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Contact Trusty Oak

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Company Reviews

Total Reviews
31

Last Rated 2/20/2025

Overall Ratings
4.13

Last Rated 2/20/2025

(21)
(1)
(5)
(0)
(4)
Sort By
VA

Virtual Assistant

9 months ago

Glassdoor
5.0

Nice side money

Pros: Flexible schedule and supportive staff | Cons: Clients aren’t always consistent and struggle to delegate

Lori Lovens

Lori Lovens

11 months ago

Google
5.0

I love that I have a team of VA's available through Trusty Oak. Nitin Khanna has been a consistent, reliable resource for nearly 2 years. He handles my CRM, LinkedIn, etc... I've also had design work, web support, and specialty projects completed by TO's breadth of talent. Thank you, Nitin and the TO team!

Lori Lovens

Lori Lovens

11 months ago

Google
5.0

I love that I have a team of VA's available through Trusty Oak. Nitin Khanna has been a consistent, reliable resource for nearly 2 years. He handles my CRM, LinkedIn, etc... I've also had design work, web support, and specialty projects completed by TO's breadth of talent. Thank you, Nitin and the TO team!

Julie Herres

Julie Herres

1 year ago

Google
5.0

Tessa at Trusty Oak is an absolute rockstar! She’s my right-hand, keeping me organized and managing my calendar with precision while protecting my time like a hawk. From handling side projects to doing research, she ensures everything runs smoothly so I can focus on what truly needs me. I couldn’t do it without her—highly recommend her and Trusty Oak!

Israel Lang

Israel Lang

1 year ago

Google
5.0

Really appreciate how Trusty Oak has helped me as a solopreneur. Tatum has been super helpful. She has taken many of the admin tasks that bore me to death and allowed me to focus on the things that are most important to me, my clients and my prospects. Thanks Trusty Oak!

E

Employee

1 year ago

Glassdoor
1.0

Find your own clients, make more money

Pros: Flexible schedule, remote work opportunities, non-degree requiring | Cons: Chaotic management, sub-par clientele, pay is non-competitive and no benefits for contracted virtual assistants. Management expects you to act like a dedicated employee even though you're working as a fractional contracted VA. If you're looking to build a solid client base, you're better off freelancing.

E

Employee

1 year ago

Glassdoor
1.0

Not what it seems

Pros: Made some great connections with fellow VAs and a few clients. | Cons: They sell themselves as the top VA company with ample opportunities and resources. It’s not at all what they advertise. Their vetting process for clients is poor. They’ll basically accept any client without ensuring there is a viable need for support. If the client doesn’t actually need support, the VA is left without hours and tasks to do and the company puts the blame on them rather than their vetting. I worked with a few clients that had no need for a VA but the company brought them on anyway and wasted my time. They under pay their VAs. My clients were being charged $45 an hour and I made barely $20. No consistent flow of clients for VAs to get matched with. They charge a monthly platform fee and also require a high upfront investment when you sign on, promising clients, value and hours but they don’t deliver on any of those promises. I left feeling very frustrated and disappointed.

Susan Trachman

Susan Trachman

1 year ago

Google
5.0

Jill Neuhaus at Trusty Oak has been a tremendous boost to my social media platform. She is clever, prompt, and so easy to work with. I cannot recommend her highly enough!

MA

Marketing Assistant

1 year ago

Glassdoor
3.0

Ok for supplemental income, tedious unpaid work

Pros: Good way to build up portfolio and network | Cons: Lots of unpaid admin, marketing, meetings, you name it, and excessive 'platform fees'

VA

Virtual Assistant

1 year ago

Glassdoor
3.0

Easy place to work but pay isn't great

Pros: Easy to accrue experience doing a variety of VA tasks | Cons: No advancement, the company charges the clients twice as much as you make as a VA, and they sometimes don't get you enough clients

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