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Specialty Answering Service

902 Reviews
4.8
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About Specialty Answering Service

SAS is a national call center and outsourcing provider offering 24/7/365 live customer support and telephone answering services. Founded in 1985 and based in the US, it serves thousands of businesses across over 40 industries. The service focuses on lead capture, appointment setting, customer support, and order taking to help clients grow, maximize productivity, and maintain customer service excellence.

Industries

Accounting
Bookkeeping
Coaching
Construction
Consulting
E-commerce
Education
Financial
Healthcare
Home Services
Hospitality
Insurance
IT Services
Legal
Marketing
Media
Medical Services
Non-profits
Property Management
Publishing
Real Estate
Telecom

Region

United States

Languages

English

Core Services

Call Center Support
Technical Support
Customer Service

Services

Sales Assistance
Sales Assistance

Service Details

Contact Specialty Answering Service

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Company Reviews

Total Reviews
902

Last Rated 12/17/2025

Overall Ratings
4.82

Last Rated 12/17/2025

(835)
(30)
(6)
(2)
(29)
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Heaven Spa

Heaven Spa

3 weeks ago

Google
5.0

Great service and great staff

Cynthia Fuentes

Cynthia Fuentes

3 weeks ago

Google
5.0

Shiela, thank you very much for everything, you are efficient and effective, prompt to figure out what I needed, and offer the solution I was looking for, you rock. Kudos for you.

Dustin Peters

Dustin Peters

3 weeks ago

Google
5.0

Paula Colorosa

Paula Colorosa

3 weeks ago

Google
5.0

Kaila with SAS is so professional, pleasant, and helpful. She expedited payment changes very quickly. They take customer service seriously. Thank you.

Britta Taylor

Britta Taylor

4 weeks ago

Google
5.0

Ed Martin

Ed Martin

4 weeks ago

Google
5.0

The smoothest, quickest and easiest business transaction that I have ever done in my 60+ years in business! Strongly and honestly recommend 100%

Melissa Wallace

Melissa Wallace

1 month ago

Google
5.0

Easy to work with and always looking for ways to improve to ensure our callers are getting the best service. Highly recommend.

cristin johnson

cristin johnson

1 month ago

Google
5.0

Thank you Sheila for always staying on top of things for us here. You're always reachable which is rare these days. I/WE appreciate you and all you do

Jovanna Schlossenberg

Jovanna Schlossenberg

1 month ago

Google
5.0

This is truly one of the best services we have ever added to our business. We are clinical research professionals and the importance of tracking communication is a standard that is met when working with specialty answering service. The customer service is polite, professional, and i'm able to see everything in real time. The team sends on time updates to their system and allows flexibility regarding their other services. I highly recommend especially answering service to incorporate into your business. Your customers will thank you.And they will be in good hands.You will not regret it.

romelia buela

romelia buela

1 month ago

Google
5.0

I have a recent wonderful experience with SAS, particularly with Gabe T's quick accommodation of our request. Gabe made sure he understood the request and took action right away!

Analee McClellan, ASA

Analee McClellan, ASA

1 month ago

Google
5.0

Kristen

Kristen

1 month ago

Google
5.0

Would highly recommend. Service is beyond expectational, and pricing is reasonable. Our residents are loving this new service and our on-call tech's appreciate the organization and filtering of calls.

Kaveh Azar

Kaveh Azar

1 month ago

Google
5.0

great service with excellent support - highly recommended

Shawn Simpson

Shawn Simpson

1 month ago

Google
5.0

It was great having the extra support during our semi-annual fund drive and the SAS employee staff are great to work with!

Julie Diasparra

Julie Diasparra

1 month ago

Google
5.0

Excellent service! Very professional and reliable- the cost is extremely reasonable for the high level of service. They have helped my business run more professionally from day one.

Cynthan Darnell

Cynthan Darnell

1 month ago

Google
5.0

Very Helpful, understanding and quick to fix any problem we may have. The people are friendly and take the time to serve their clients.

Keith Tessler

Keith Tessler

1 month ago

Google
5.0

Specialty Answering Service picks up our overflow and after-hours tech support lines. As you can imagine, they handle people calling with everything from the mundane to the absolutely panicked. The operators are always professional when handling these calls, treating our customers with great care. We’ve structured a system to guide operators to collect the right information for us to prioritize calls, so everyone is served expeditiously. To arrange that customization, we’ve had to interact with their support team. Every time we’ve dealt with them, they’ve gone above and beyond to make sure that our needs are met and our clients are happy. A+.

Steve Wethern

Steve Wethern

1 month ago

Google
5.0

SAS did an incredible job helping navigate thru phone issues, absolutely the best service anywhere

Geno Osborne

Geno Osborne

1 month ago

Google
5.0

This answering service with SAS is a hi-end department of well trained professionals. I personally use the service to make my small low-level business appear gargantuan to its new clientele. By having SAS services handle our internal inner workings, the staff only needs to manage the important calls. There is no doubt we have a corporate office atmosphere. Before it was only a person answering a cell phone without a professional etiquette. Specialty Answering Services make running my office with a grade above the rest.

Dana Tiblier

Dana Tiblier

1 month ago

Google
5.0

Great customer service!

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