Intelligent Office

20 Reviews

3.5

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About Intelligent Office

Intelligent Office provides flexible, full-service workspace and virtual assistant solutions for modern businesses, entrepreneurs, and remote teams across numerous locations. The company offers a spectrum of services, including dedicated private offices, meeting rooms, and conference spaces, available hourly or daily. Core offerings center on their comprehensive virtual office solutions: a professional business address, mail services, and custom phone answering by trained virtual receptionists. They also provide iAssistant™ administrative and sales support to streamline operations, manage client intake, and integrate with your CRM, acting as a true extension of your company to enhance professional image and facilitate business growth.

Industries

Accounting

Bookkeeping

Coaching

Construction

Consulting

E-commerce

Education

Financial

Home Services

Hospitality

IT Services

Insurance

Marketing

Media

Non-profits

Property Management

Publishing

Real Estate

Telecom

Region

United States

Languages

English

Core Services

Administrative Support

Technical Support

Customer Service

Bookkeeping Services

Services

Accounting Services

Call Center Support

Documentation Services

+14 more

Service Details

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Company Reviews

Total Reviews

20

Last Rated 1/8/2025

Overall Ratings

3.45

Last Rated 1/8/2025

(12)

(0)

(1)

(7)

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Ben Robbins

11 months ago

1.0

This system is inflexible and poorly…

This system is inflexible and poorly designed and the support is non existent. Obvious CRM functions don't exist on it. More than 2 clients on a case?, forget it, vulnerable client?, enjoy the pop up everytime you open that file, customer uploads jpgs and you want to rename?, enjoy downloading every single document, saving it to your drive and renaming, then uploading again. So far, I've not seen them change anything that has been suggested, their only recent 'upgrade' is to close of the old look style IO

Wayne Musker

2 years ago

1.0

As an IFA over 10 years and partnering…

As an IFA over 10 years and partnering with dozens of technology companies (FE, selecta, o&m to name a few, IO is the worst of them all for any kind of service and support. Complaints unanswered, simple problems unresolved for 20+days and don't seem to care! Honestly. Can't believe how shocking they all are!

Arlene Greenberg

2 years ago

5.0

If I could give this company 10 stars..I would.

I have been a tenant at Intelligent Office YEC for quite a while as well as previously being a tenant of RioCan at YEC for many years...the staff at Intelligent Office YEC have proven over and over again that they are not only very professional and knowledgeable, but they leave a very good impression with anyone that comes in or calls. The main office is quite inviting and the monthly rent for a good size private office for one person is very reasonable and also includes the following amenities: WiFi 24/7 Access Accessibility Catering Coffee/Tea Door w/Lock Filtered Water Furnished Health & Safety Policy Hosted Reception Kitchen Mailbox Services Meeting Rooms On-site Restaurant Print/Scan/Copy Room Set-up Storage TV/Monitor Whiteboard Window View Best move I ever made!!! Thank you Intelligent Office YEC

Anynon

4 years ago

1.0

Everybody gets booty calls from Richard. So gross

Richard is creeeeeeeeeepy

J K

4 years ago

1.0

Not user friendly at all

Not user friendly at all! Takes 3 hours plus just to load a protection case! The problem is nothing flows, when you try and load a case, you just get lost in the process! The system is just not user friendly for protection advisers! Could never use it in front of a client, because its so not user friendly!

Mr Gary Filby

5 years ago

1.0

Financial advisor review

After six months use here is my hosest assessment. The onboarding specialist had little or no idea as much as me in how to use the software... After a while I was given a new specialist who promised much but delivered little. The software is clunky and out of date. Basically, your left to your own devices... Good luck The software is out of date and hales back to the 90s Customer services is a joke with little or no feed back today I discovered simply biz offer call service was never told about this I'm in for 12 months but will be looking into a better solution.

Emile Francis

5 years ago

5.0

Great experience

Yu-Xiang Gu

6 years ago

1.0

DO NOT CHOOSE this place

DO NOT CHOOSE this place unless you don't have a choice. The WORST shared workspaces I have been in Toronto. The rules are super super stupid. This is no space for people to make private phone calls. There are four meeting rooms which are empty 95% of the time. And people are not allowed to make phone calls there. The staffs always keep their eyes on that. And you are not allowed to make phone calls in the lounge as well. The vibe is bad. Despite the stupid phone call rules, the workspace allows some business that make big strange acoustic noise in their units which is super annoying when you are next door. The kitchen is very small. The lease is not flexible at all. Last but not least, the staffs working there are not professional, arrogant and rude. They do not respect customers' feedback at all.

Adam Sirimarco

6 years ago

1.0

Unprofessional and unavailable

Unprofessional and unavailable. I have had multiple pieces of mail go missing (or never delivered?) from my mailbox from reliable senders, including the Colorado Supreme Court. I was told that my contract was with a former employee and not the business, so the business would not honor the contract and had to fight with them to do so. I was overcharged for services rendered and regularly did not receive return calls on time. I highly suggest another service if you want reliability and trustworthiness.

Michel van Zijl

6 years ago

5.0

Always had great experience

I used them for a couple of months for several meetings while I was in town. What I found good was the comfort, quiet and peaceful environment and the elegant space to carry on your work. It is a good space to have meetings or more at a very convenient location in Fairfax and that helps too.

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