FSP Global
11 Reviews
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About FSP Global
FSP Global is a global outsourcing provider based in Romania, focused on delivering next-generation, multilingual customer experience and specialized back-office services 24/7, 365 days a year. They cater to multinational companies and professional individuals with a wide portfolio of languages. Core offerings include Multilingual Call Center services (Inbound & Outbound) and Multichannel Customer Service Management across telephone, email, live chat, and social media. Beyond customer relations, they provide crucial support functions such as Network Operations Center (NOC) monitoring, Database Creation & Management, Data Mining & Knowledge Process Outsourcing (KPO), Telephone Interviews, and Credit Management & Collection Service, ensuring dedication and flexibility for projects of any size.
Industries
Accounting
Bookkeeping
Coaching
Construction
Consulting
E-commerce
Education
Financial
Healthcare
Home Services
Hospitality
IT Services
Insurance
Legal
Marketing
Media
Medical Services
Non-profits
Property Management
Publishing
Real Estate
Telecom
Region
Romania
Languages
English
Multilingual
Core Services
CM
Credit Management & Collection
Services
Service Details
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Company Reviews
Total Reviews
11
Last Rated 1/16/2025
Overall Ratings
4.64
Last Rated 1/16/2025
Sort By
JC
Jérôme Collin
10 months ago
Commande de panneaux solaires
Commande de panneaux solaires, tout s'est déroulé sans souci. Qualité au rendez-vous et service client très disponible.
SL
Sabrina Lefranc
10 months ago
Service impeccable
Service impeccable, produits performants et livraison rapide. Je recommande vivement Énergie Solaire Eco.
CP
Caroline Perrin
11 months ago
Super service client
Super service client, produits bien emballés et conformes. Je recommande vivement Énergie Solaire Eco.
Alejandra Vega
2 years ago
A great company to work with, always professional and very helpful. Would only recommend.
Massimo Gobbo
2 years ago
Ho collaborato con il team FSP per la prima volta nel 2020 per un progetto di customer service (lingue cercate: area DACH e Est-Europa) per un e-commerce. Nella mia attività di consulente marketing ho proposto di rivolgersi a FSP a più clienti negli ultimi anni. La possibilità di avere un servizio multilingua 24/7 è stato un notevole vantaggio in termini di costo/opportunità. Oltre al lato professionale ho sempre incontrato cortesia e puntualità.
Zsuzsa-ANIKO Koncz
2 years ago
O societate serioasa, cu o echipa profesionala si dedicata in care oricine ar vrea sa faca parte.
Fabian Catalin
2 years ago
Stay away
Stefano Barbieri
3 years ago
Reliable and professional partner who over the years has been able to propose increasingly advanced solutions. One of the main features is to build a service based on the customer's needs and in case of urgency, act promptly. An excellent supplier.
Cristina Fogaras
3 years ago
FSP Global is a very professional, serious and very committed company, our main point of reference. It is a leader in the Call Center sector with Multilingual specialization, providing high quality services.
Jacopo Rumi
3 years ago
FSP is a reliable and experienced business partner we have been working along for many years now. They put great care in framing the client's needs and execution is very good. They always matched our technological requests and prices are competitive but what I would stress more is they quality of the staff, which is motivated and professional at all levels.
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