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Answering Legal

25 Reviews
4.4
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About Answering Legal

Answering Legal is a highly specialized virtual receptionist service exclusively dedicated to law firms and legal professionals. Their mission is to ensure lawyers never miss a new client call by providing 24/7/365 answering and legal intake services. Their receptionists are rigorously trained for months solely on legal terminology and protocol. They facilitate comprehensive legal intake, appointment scheduling, message taking, and direct call transfers. The service is 100% U.S.-based, offers bilingual support, and integrates with legal CRMs and a dedicated mobile app for efficient case management.

Industries

Legal

Region

United States

Languages

English

Core Services

IS
IT Support Services
Technical Support
LA
Legal Answering Service
Call Center Support

Services

AI Customer Support
AI Customer Support
CS
Customer Service
IS
Industry-Specific Support
Web Support
Web Support

Service Details

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There are no specific service details or pricing listed for this company. Contact the company directly to get details about their service packages and their prices

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Company Reviews

Total Reviews
25

Last Rated 11/11/2025

Overall Ratings
4.36

Last Rated 11/11/2025

(19)
(2)
(1)
(0)
(3)
C

customer

1 week ago

Trustpilot
5.0

Great answering service for our…

Great answering service for our boutique law firm! Customer service is top notch!

MJ

Michael J. Borrelli

1 week ago

Trustpilot
5.0

The service is always professional and…

The service is always professional and always dependable. I never worry!

C

customer

2 weeks ago

Trustpilot
5.0

We've just started with the service

We've just started with the service, but so far, I am really impressed. The new client set up was easy and the communication excellent.

J

JMO

2 weeks ago

Trustpilot
5.0

Professional and Friendly Staff

I received prompt responses to my email and my questions. Dealing with a friendly staff was a positive change compared to my last answering service. How the service works was explained thoroughly in clear, concise terms.

C

customer

3 weeks ago

Trustpilot
5.0

Answering legal helped me land clients…

Answering legal helped me land clients that I otherwise could have missed. As a solo practitioner, I'm always on the go and I can't always directly answer the phone even though I wish I could. I realized that I missed a couple of potential clients because I wasn't available to answer the phone, so I started looking for solutions. Answering Legal has been the perfect fix! Not only do my potential clients talk to a real human every time they call, but Answering Legal adds those potential leads into my pipeline tracker on MyCase. I've called them a few times to tweak the process and it has been painless! I highly recommend Answering Legal for your practice!

C

customer

3 weeks ago

Trustpilot
5.0

Very thorough and professional.

Very thorough and professional.

C

customer

3 weeks ago

Trustpilot
5.0

Really Great Service

We just signed on for service at our Estate Planning and Probate law firm. The process has been extremely simple to navigate. This company is very receptive to feedback and great at communication with our staff and our incoming calls. Would absolutely recommend using them.

JC

John Carroll

3 weeks ago

Trustpilot
5.0

Great company offering a very valuable…

Great company offering a very valuable service

RS

Robert Smoler

3 weeks ago

Trustpilot
5.0

Answering Legal is the best!

Answering Legal has taken care of my business for years now and does an excellent job. They cover all of our calls and patch through new client calls 24/7! As a law firm they allow us to provide the best service we can to our clients.

TB

Timothy Bookwalter

4 weeks ago

Trustpilot
5.0

People think it is my own office

People think it is my own office. No problems whatsoever!

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