Touch Support
20 Reviews
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About Touch Support
Touch Support is an outsourcing leader specializing in three core areas: Customer Experience (CX), comprehensive IT support, and Financial Operations. Founded in 2003, the company provides dedicated, actively managed professional teams that quickly integrate to become an extension of the client's brand, achieving 24/7 coverage. Their services are crucial for businesses in sectors like SaaS, E-commerce, and Healthcare, covering everything from helpdesk and system administration to specialized back-office financial tasks like accounts payable. By offering reliable, secure, and world-class support, Touch Support empowers businesses to offload operational complexities, accelerate projects, and focus entirely on their core mission and strategic growth objectives.
Industries
Accounting
Bookkeeping
Coaching
Construction
Consulting
E-commerce
Education
Financial
Home Services
Hospitality
IT Services
Marketing
Media
Non-profits
Property Management
Publishing
Real Estate
Telecom
Region
United States
Languages
English
Core Services
IS
IT Support Services
Services
Service Details
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Company Reviews
Total Reviews
20
Last Rated 10/7/2025
Overall Ratings
3.45
Last Rated 10/7/2025
Sort By
AP
Accounts Payable Operator
2 months ago
Touch Support
Pros: Good work culture and nice team mates. Flexible working hours | Cons: Slow career growth and also professionally
A
Accountant
5 months ago
Good
Pros: Good company if you want flexibility | Cons: Outsourcing team is very Balkanic, Not easy to talk to supervisors
FA
Finance Administrator
5 months ago
Lovely place
Pros: Fully remote work, really friendly people (found a few good friends there), fun atmosphere even during busy periods | Cons: Evening shifts, my sleeping schedule was always bad, busy periods during month end closing time
TS
Technical Support Engineer
6 months ago
Minimal pay, no company culture
Pros: Nice helpful international team members, remote work. | Cons: Lowest pay, no bonuses, no company culture or team building events.
EL
Enterprise Linux Support Administrator
7 months ago
Its ok
Pros: Learn a lot and good colleagues | Cons: Working night shifts a lot of work
E
Employee
8 months ago
Customer Support
Pros: International and friendly team, very nice environment | Cons: The salary is very low comparing to the workload
LS
Linux System Administrator
9 months ago
Not as great as it sounds
Pros: You get to work with fun people on shift, not the higher ups though | Cons: No bonuses for holidays No care for employees Very limited vertical promotions Work which is expected of you would cover the work of other departments as well Trigger happy with issuing penalties but very rarely even dish out a nice word or two for a job well done
AS
Account Services
11 months ago
Cheap
Pros: Very nice stuff and helpful | Cons: Salary is very low as of right now, not even good for students
SA
System Administrator
1 year ago
They just completely suck
Pros: Can't think of any pros | Cons: They don't care about their employees at all They don't care about their clients
LS
Linux Support Technician
1 year ago
Linux fire
Pros: This company accepts anyone that can speak english and use a PC. There are promotions and salary raises but in the first year or so it is not worth it. | Cons: They immediately throw you in an overburdened system. No help for the first few months. The weak ones die out. I was the weak one.
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