Kantipur Management
About Kantipur Management
Kantipur Management Pvt Ltd (KMPL) is an ISO-certified Business Process Outsourcing (BPO) and Human Resources (HR) outsourcing company based in Nepal, dedicated to helping businesses streamline operations, reduce costs, and drive growth with 24/7 support. KMPL offers an extensive range of IT-enabled services, including end-to-end Call Center Management (inbound and outbound), comprehensive Back Office Support (data entry, virtual assistants), and full Finance and Accounting outsourcing (AR/AP, bookkeeping, tax preparation). Additionally, their HR Management services cover talent acquisition, staffing, and payroll management, acting as an Employer of Record. With a focus on a strong cultural fit, transparent communication, and global availability across varied time zones, KMPL serves as a trusted partner for businesses seeking to enhance efficiency and customer satisfaction worldwide.
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Company Reviews
Total Reviews
28
Last Rated 4/30/2024
Overall Ratings
5
Last Rated 4/30/2024
Sumant Siwakoti
1 year ago
Better place to work and the services…
Better place to work and the services it provide is fantastic.
Neelam Paudel
2 years ago
KMPL has been a great partner for…
KMPL has been a great partner for anyone who are thinking to outsource their Contact Center, Back Office Task or Any Processes. I have really appreciated their transparency and adaptability in working with us as we scale our operations. They have a strong leadership team that proactively ask for feedback in order to improve week over week.
Susil Bhardwajj
2 years ago
As an ex-employee of the HR consulting…
As an ex-employee of the HR consulting and call center management company, I can confidently say that it offered the best work environment. The company fostered a supportive and inclusive culture, promoting growth and professional development. The management team was approachable and receptive to employee feedback, creating a positive and collaborative atmosphere. The company's commitment to employee well-being and work-life balance was commendable. Overall, it was an exceptional workplace that provided a fulfilling and enriching experience.
Jyoti Lama
2 years ago
Grab the best HR solutions
Working with KMPL was the best professional experience of my life. I always feel proud to be the part of their team. I can assure that people will get highly professional services and expertise working with this company. Also, the mangement team is highly supportive, caring and helpful in every aspects, to all the employees and outsourcing staffs. It has a good networking with different reputed organizations. I believe the strongest part of this team is identifying the strength and quality of the employees, giving exposure to them as well as providing training. I highly recommend this company for various level of their services.
Kanchan Koirala
2 years ago
It has been giving best customer service
Management is really good. It has very good learning environment and each and every single person are very supportive.
Bikash Ghale Gurung
2 years ago
Excellent job
Excellent job! Always resolve complaints and queries very well. Message is extremely helpful and the person you get connect to is always polite. Highly recommended BPO partner.
Shyam
2 years ago
Best
As someone with a background in customer experience and who holds their customers near and dear to their heart, it has been such a relief finding Kantipur Management and their team. They learn quickly, adjust to your brand tone of voice and style, and just know how to help figure things out. Oftentimes outsourcing brings a new set of headaches to manage but they really make it as easy as possible.
Ashis Thapa Magar AK
2 years ago
Kantipurmanagement is the best bpo…
Kantipurmanagement is the best bpo company in Nepal. Great Job.
Miday Music
2 years ago
I am impressed with the customer support team at this company. They are knowledgeable and always go above and beyond to help with any issues or questions. The team is very flexible and always willing to find a solution that works. Overall, I have been satisfied with the level of support this team provides and would highly recommend them to anyone in need of assistance in the CS field.
Miday Music
2 years ago
I am impressed with the customer…
I am impressed with the customer support team at this company. They are knowledgeable and always go above and beyond to help with any issues or questions. The team is very flexible and always willing to find a solution that works. Overall, I have been satisfied with the level of support this team provides and would highly recommend them to anyone in need of assistance in the BPO/CS/CX field.
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