Digitech Outsourcing Solution
About Digitech Outsourcing Solution
Digitech Outsourcing Solution (DOS) is a trusted 24/7 BPO company providing smart, scalable outsourcing solutions for global businesses, specializing in customer service and virtual assistance. With over 14 years of experience, DOS serves 200+ clients across five continents. They focus on quality hiring, technology implementation (AI, data analytics), and systematic reporting to handle services like phone, email, and chat support, helping SMEs and large corporations achieve profitable growth.
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Company Reviews
Total Reviews
10
Last Rated 5/27/2024
Overall Ratings
3.8
Last Rated 5/27/2024
Customer Service Representative (CSR) II
1 year ago
Csr
Pros: Good culture on the ops floor | Cons: Minimal pay range Micromanagement No manangement
Customer Service Representative
1 year ago
Good working environment, awesome CEO
Pros: Work life balance + a ton to learn! | Cons: A little bit strict on device usage
Customer Support
2 years ago
Amazing.
Pros: Really friendly and professional environment. | Cons: Office expansion which they already did recently and salary increment.
Customer Success Specialist
2 years ago
Awesome
Pros: Unity, faith, decepline, respectful, increments. | Cons: Bonuses, promotions, assembling, security, work from home.
Customer Service Representative (CSR)
2 years ago
Very low salary.
Pros: Opportunity to grow & develop skills. | Cons: They don't have value for money. They ask a single person to manage the workload of an entire team & then the salary is miniscule.
Customer Service Representative
2 years ago
Good
Pros: It was a good experience | Cons: A good environment to work
Customer Support Representative
2 years ago
Job security
Pros: Good salary package they are providing | Cons: No job security is there
CEO-Founder
2 years ago
excellent
Pros: Excellent company to work with, great environment for anyone who wants to grow | Cons: challenging work sometimes, overall great experience
Supervisor
3 years ago
Fatal Environment
Pros: Nothing, just a waste of time. They offer nothing but mental stress. | Cons: Politics, CEO's bad management. Mr. Moonis needs to stop trusting wrong people and should appreciate his tenured employees.
Customer Support Representative
3 years ago
Postive Outlook
Pros: Fair Pay,good potential for growth,rewarding job for top producers. Great place to start your career. Positive attitude. Company growth and advancement. Opportunities for professional development. | Cons: Requires a higher level of business understanding and responsibility
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