CallServ
6 Reviews
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About CallServ
Call Serv TT is a Nearshore Business Process Outsourcing (BPO) company strategically located in the Caribbean, specializing in providing customized, scalable call center services with a strong focus on the Telecom industry (including providers like TSTT and Cable and Wireless). They offer comprehensive inbound and outbound solutions, encompassing new service sign-ups, complex billing inquiries, and technical support troubleshooting, all handled by a dedicated team of highly skilled, well-educated agents with neutral accents. By leveraging advanced call center technology (CRM integration and intelligent routing) and a strong commitment to efficiency, Call Serv TT enables clients to achieve significant cost savings (by reducing overhead and staffing costs) while simultaneously enhancing customer satisfaction, building brand loyalty, and allowing businesses to concentrate on their core infrastructure and growth strategies.
Industries
Accounting
Bookkeeping
Coaching
Construction
Consulting
E-commerce
Education
Financial
Healthcare
Home Services
Hospitality
Insurance
IT Services
Legal
Marketing
Media
Medical Services
Non-profits
Property Management
Publishing
Real Estate
Telecom
Region
Trinidad and Tobago
Languages
English
Core Services
BA
Bilingual Answering Services
Services
IS
IT Support Services
Service Details
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There are no specific service details or pricing listed for this company. Contact the company directly to get details about their service packages and their prices
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Company Reviews
Total Reviews
6
Last Rated 7/3/2025
Overall Ratings
3
Last Rated 7/3/2025
Sort By
CS
Customer Service Representative (CSR)
6 months ago
Call Serve Review
Pros: Room for growth and improvement | Cons: Worked by the US calendars so you have to work on Trinidad holidays and off on US holidays
CC
Call Center Agent
10 months ago
Start Up Job
Pros: Clean Environment Open Door Policy Flexiable | Cons: You pay for everything you would need to work
CC
Call Center Agent
1 year ago
Better Pay for call centers in TT
Pros: Good Pay Good Working Days Good Hours | Cons: International clients - dealing with international clients with bad attitudes
CC
Call Center Representative
2 years ago
Don’t Do It
Pros: Employees are nice and supportive | Cons: Management is the worst. Job is the worst Only hiring fresh out of school kids so it’s loud sometimes Shows favoritism Cut your pay short when it’s not your fault
CC
Call Center Customer Service Representative
2 years ago
A very interesting and vibrant company
Pros: After becoming a Triple skilled agent, I was promoted to a quality analyst, where I was a quality coach for approximately 18 agents. | Cons: Contracted Jobs No employee benefits such as health, dental and vision
CC
Call Center Customer Service Representative
3 years ago
Legit Company
Pros: - No previous experience needed - Depending on the company you get to work with through them, training is provided free of charge - They generally pay on time. | Cons: - salary could be better for the amount of work you are expected to do
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