Afrishore BPO

7 Reviews

1.4

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About Afrishore BPO

Afrishore BPO is a global outsourcing provider specializing in outsourced staffing solutions and Business Process Outsourcing, leveraging operational centers in South Africa and presence in the US, UK, and Australia. They deliver compliant BPO services by merging technology with a highly proficient workforce, focusing on high-calibre customer support and call center solutions. Key offerings include Accounts Receivable Management (Debt Collection), Accounting & Finance, Marketing, and Professional Services (talent outsourcing). They cater to a range of industries like Insurance, Tech, Travel, and Sports Betting/Gaming, maintaining high compliance standards, including HIPAA compliance, to ensure secure and efficient service delivery worldwide.

Industries

Accounting

Bookkeeping

Coaching

Construction

Consulting

E-commerce

Education

Financial

Healthcare

Home Services

Hospitality

IT Services

Insurance

Legal

Marketing

Media

Medical Services

Non-profits

Property Management

Publishing

Real Estate

Telecom

Region

South Africa

United States

Languages

English

Core Services

Accounting Services

Administrative Support

Marketing Support

Customer Service

IT Support Services

Services

Bookkeeping Services

Call Center Support

Documentation Services

+18 more

Service Details

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There are no specific service details or pricing listed for this company. Contact the company directly to get details about their service packages and their prices

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Company Reviews

Total Reviews

7

Last Rated 5/12/2025

Overall Ratings

1.43

Last Rated 5/12/2025

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(1)

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(6)

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Customer Service Representative (CSR)

6 months ago

1.0

Low Salary

Pros: If youre lucky you work weekends off | Cons: everything is just not worth THE TIME

Call Center Agent

7 months ago

4.0

Good company to work with

Pros: Good company to work with | Cons: No benefits and low pay

Team Lead

1 year ago

1.0

Dictatorship

Pros: Fun colleagues great relationships built | Cons: CEO, Operations, Management not supportive and very dismissal don’t care about staff

Customer Care Agent

1 year ago

1.0

Worst company to work for

Pros: Grateful for colleagues that have become friends | Cons: Management is terrible. They treat employees as if they are doing you a favour with their take it or leave it attitude. They have a very dictator like way of doing things. Instead of heeding employees concerns they issue written warnings on a daily basis for trivial things to instill fear. When the company is not doing well, Instead of asking for ways to improve they would rather come in first thing in the morning and threaten every one with written warnings. We have superiors who lead with emotions. Instead of upskilling agents who are struggling they issue them with multiple warnings and then fire them. Benefits should be given equally but are given to some employees and they only rectify yours if you find out and enquire. Disorganized payment system, as every month you receive a salary slip you have to query your salary because they will surely not pay you for all the 'compulsory overtime' you have worked (then you wonder what the point of submitting your hours that are verified by the team leaders is) The list goes on.

Customer Care Representative

1 year ago

1.0

Lessons learnt

Pros: Hr is willing to assist | Cons: Long working hours, no Commission, low salary low morale, no motivation

Customer Service Representative

1 year ago

1.0

Feels like a prison

Pros: Nice from the outside. Nice garden to escape from the unnecessary pressure | Cons: The list can go on and on but first this company their technology is 0, everything is on a hard copy. Request for leave you need to print out a paper, payslip you receive in an envelope If you are someone who doesn't like black and white this place is not for you, atleast 3 days in a week you need to wear that If you have a sort of mental health is this place not for you cause you will get a breakdown You get a warning for everything

Sales Agent

1 year ago

1.0

Management

Pros: There were a few decent people in management | Cons: everyone would look out for themselves and care less for others

Showing 1 - 7 of 7 results

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Afrishore BPO

About Afrishore BPO

Industries

Region